This includes programming for which the audio is a language other than English or Spanish and that is not scripted programming that can be captioned using the “electronic new room” technique; interstitial material, promotional announcements, and/or programming that consists of non-vocal music.
For closed captioning concerns please contact our captioning hotline:
We will make every effort to respond or otherwise resolve your inquiry within one business day.
Written closed captioning comments or concerns should be directed to the following:
Mr. Aaron Coseo, Director of Engineering and Media Operations
WQLN Public Media
8425 Peach St.
Erie, PA 16509
Before sending a formal written comment, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal comment. In any event, we will respond to your comment or concern within 30 days.
All programming on WQLN TV 54 complies with the closed captioning requirements established by the Federal Communications Commission as embodied in 47 C.F.R. § 79.1, including regulations concerning closed captioning quality.
Television programming provided by WQLN Public Media complies with these regulations by either
- satisfying the caption quality standards set forth in 47 C.F.R § 79.1 (j)(2);
- adopting and following the “Video Programmer Best Practices” set forth in 47 C.F.R. § 79.1(k)(1); or
- being subject to one or more of the captioning exemptions set forth in 47 C.F.R. § 79.1(d).