Privacy Policy

 

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WQLN relies on the support of donors to enable us to provide exceptional quality, non-commercial television, radio, and educational programming every day of the year.
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Our Privacy Policy

Privacy Policy

WQLN Public Broadcasting of Northwest Pennsylvania, Inc. has created this privacy statement in order to demonstrate our firm commitment to protecting the privacy of our users. The following discloses our information gathering and dissemination practices for WQLN.org and is not applicable to other websites.

Information Collection and Use

We collect information from our users only when accepting membership applications, volunteer applications or when the information is submitted freely by a user to our website. We use cookie technologies to allow our users a more streamlined, personalized web experience, but users may stop this practice by simply disabling cookies in their internet browser. WQLN Public Broadcasting of Northwest Pennsylvania, Inc. is the sole owner of the information collected on this site. We will not disclose, sell, share, or rent this information to others in ways different from what is disclosed in this privacy statement or as otherwise required by law.

User Registration/Personal Information Collection

In order to become a member of WQLN Public Broadcasting of Northwest Pennsylvania, Inc., users must first complete an Individual or Group Registration form. During registration, users are required to disclose contact information (i.e., name, address, phone number, and e-mail address). Additionally, our member page asks for credit card information.

Use of Collected Information

WQLN Public Broadcasting of Northwest Pennsylvania, Inc. uses contact information from the registration forms and from individual transactions in the following ways:

  • To authorize credit card payments and electronic payments (wire transfers) for membership dues, products and services offered through WQLN Public Broadcasting of Northwest Pennsylvania, Inc.
  • To send members information about WQLN Public Broadcasting of Northwest Pennsylvania, Inc. This is optional. Users can select to not receive this information on the registration form or by contacting our membership department directly (e-mail, phone or mail).

Non-Personally Identifiable Information Collection

Certain passive or behavioral information is collected but is only used in aggregate for the purpose of benchmarking traffic flow and website optimization and is not connected to personally identifiable information. Such information includes, but is not limited to the following:

  • Page views
  • User sessions
  • Most popular content or site views
  • Advanced path analysis
  • Access levels
  • Server activity
  • Most common browser and platforms used
  • Other technical statistics

Cookies are only used for facilitating and maintaining user sessions, and are not connected to personally identifiable information.

Links

This website contains links to other websites. Please be aware that WQLN Public Broadcasting of Northwest Pennsylvania, Inc. is not responsible for the privacy practices or the content of such other sites. WQLN Public Broadcasting of Northwest Pennsylvania, Inc. encourages our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this WQLN.org website.

Children's Guidelines

Protecting the privacy of children is very important to WQLN Public Broadcasting of Northwest Pennsylvania, Inc. We do not collect or maintain information at our website from people we actually know are under 18.

WQLN is prohibited from conditioning a child's participation in an activity or the child's disclosing more personally identifiable information than is reasonably necessary to participate in such activity. You may reach us with any questions or comments at wqln@wqln.org, phone: (814) 864-3001, or mail: 8425 Peach Street, Erie, PA, 16509.

Secure Shopping

You can shop at WQLN.org with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.

The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

WQLN.org is registered with the Authorize.Net Verified Merchant Seal program.

Security

This website has security measures in place to protect the loss, misuse and alteration of the information under WQLN.org control. When the WQLN.org registration form asks users to enter sensitive information (such as credit card number), the information is encrypted for protection with industry standard encryption software from Network Solutions. While on a secure page, such as our user registration form, the lock icon on the bottom of web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes "locked," as opposed to "unlocked" (or open) when the user is just 'surfing'. To learn more about Network Solutions, go to the Network Solutions website. Credit card authorization requests are sent using the same encryption technology.

Furthermore, access to users' personally identifiable information is restricted in WQLN's offices, with only certain WQLN employees granted access to such information as appropriate to perform specific jobs and tasks (e.g., a member service representative).

Reviewing/Correcting/Updating Personal Information:

If a registered user wants to review his or her personally identifiable information or if this information changes (such as change of address), users can review, correct, update or remove their personal data provided to WQLN in the following ways:

  • The user can self-correct any of his or her personal data or preferences at any time by filling out our membership form online.
  • The user can send e-mail to tnew@wqln.org
  • The user can call WQLN at (814) 864-3001.

Choice/Opt-out

Members of WQLN Public Broadcasting of Northwest Pennsylvania, Inc. are given the opportunity to 'opt-out' of receiving communications from WQLN Public Broadcasting of Northwest Pennsylvania, Inc.

WQLN respects your privacy.

Users may indicate on their initial registration form whether or not they want to receive communications from WQLN Public Broadcasting of Northwest Pennsylvania, Inc.

Contacting WQLN Public Broadcasting of Northwest Pennsylvania, Inc. If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please contact us:

  • You may contact Tom New.
  • You may call WQLN Public Broadcasting of Northwest Pennsylvania, Inc. at (814) 864-3001.

Notification of Privacy Policy Changes

If we change our privacy policy, we will post those changes on our site (www.wqln.org) so users are always aware of what information we collect, how we use it, and under what circumstances, if any, we will disclose it. We will use personally identifiable information in accordance with the privacy policy under which that information was collected. If at any time we decide to use personally identifiable information in a manner different from that stated in the privacy policy in effect at the time the information was collected, we will notify affected users on our front page.